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11/2024 - Present
IT Specialties Supervisor
University of Iowa
Iowa City, IA
As the IT Supervisor for Enterprise Infrastructure at the University of Iowa, I lead initiatives to enhance network infrastructure, including IT Connect database improvements and fiber optic optimization. I focus on strategic project leadership, team development, and ensuring network performance, security, and scalability.
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08/2024 - 11/2024
IT Specialties Lead
University of Iowa
Iowa City, IA
Automated IT Connect updates and led structured cabling projects to enhance efficiency.
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05/2019 - 05/2021
Customer Service Manager
Walmart
Cedar Rapids, IA
Managed a team of 30+ associates, resolving customer complaints efficiently and ensuring a smooth operation.
About Me
I am a dedicated IT Specialties Supervisor at the University of Iowa, specializing in IT management, software development, and network infrastructure.
My professional experience includes managing IT infrastructure, implementing RFID technology, and leading projects to enhance operational efficiency. I am passionate about continuous learning and problem-solving, having lived and studied in both Kuwait and Egypt.
