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11/2024 - Present
IT Specialties Supervisor
University of Iowa
Iowa City, IA
As the IT Supervisor for Enterprise Infrastructure at the University of Iowa, I lead initiatives to enhance network infrastructure, including IT Connect database improvements and fiber optic optimization. I focus on strategic project leadership, team development, and ensuring network performance, security, and scalability.
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08/2024 - 11/2024
IT Specialties Lead
University of Iowa
Iowa City, IA
Automated IT Connect updates and led structured cabling projects to enhance efficiency.
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05/2019 - 05/2021
Customer Service Manager
Walmart
Cedar Rapids, IA
Managed a team of 30+ associates, resolving customer complaints efficiently and ensuring a smooth operation.